Virtual Learning Frequently asked questions:
Q. I have a district computer and I am connected to the WiFi but it won't let me access the Internet!
A. More than likely you are trying to use your student credentials when trying to logon to the District iBoss Filter, not the username and password provided to you when you picked up the laptop. If you need assistance, please contact Mrs. Garbutt at firstname.lastname@example.org..us.
How do I get to ClassLink:
When I go to Schoology, I can't find my school-
Make sure you are logging on to Classlink first. ClassLink is the quickest, easiest way to navigate through Virtual Learning.
Q. I click on a teachers Zoom link but it won't let me download the Zoom extension. -
A. I have only seen this happen on the district laptops.
To resolve the issue:
Q. I can't log in-
A. To best assist you with this problem, we need to know what you can't log in to. Possibly you are using the wrong account information for a site that you need to login to. Remember, if you are using ClassLink, your username and password information are collected and stored in classLink so You don't have to log on every time you need it.
Here are places you would need credentials:
Computer logon -(district devices only)
ClassLink logon - This is your username and password (Birmingham Account)
Office 365 logon-Use your Birmingham Account. Make sure to set up in ClassLInk
Outlook Email - Use your (Birmingham Account) @birmingham.k12.mi.us credentials. Make sure to set up in ClassLink.
Powerschool - Use your birmingham username and your password given to you from the district. Send an email to email@example.com if you need it reset.
Gmail - Use your @bps-schools.com credentials. Email Mrs. Garbutt at firstname.lastname@example.org if you need your password reset
Google Drive - Use your @bps-schools.com credentials. Email Mrs. Garbutt at email@example.com if you need your password reset
Q. I log on to Schoology, but I can’t upload my assignments from Google Drive-
A. There are three reasons this may happen:
Reason one: - The Schoology Extension did not load properly. Reinstall if you are having issues.
Reason two: - You did not use ClassLink to access Schoology. Close the browser, then reopen it and navigate to ClassLink to open Schoology.
Reason three- You did not connect your Google Resource Drive in Schoology. Make sure to download the Google Resource app while in Schoology and then put in your Google credentials to connect them to your assignments.The next time you use Google Resource, it will automatically log you on as long as you have logged on through ClassLink.
If your teacher has assigned a Google Drive Assignment to you, you can use the Google Drive Assignments App to submit your assignment.
Main Office Staff
Main Office Receptionist
248-203-4700 ~ (Option # 2)
Last Names M-Z:
Last Names A-L: