• Technical FAQ

    How will the district support families that do not have access to a computer/internet?
    Families that need access to a computer to complete the new student enrollment forms should contact the enrollment office at 248-203-3000. An onsite computer will be made available.

    What are the preferred computer browsers that I should use when completing the online forms?
    According to PowerSchool, the forms should work on any web browser. The technology services department of Birmingham Public Schools recommends Google Chrome or Mozilla Firefox.

    Do I contact my child's school about technical difficulties utilizing the electronic enrollment site?
    PowerSchool Registration is powered by InfoSnap. For the best levels of customer support, individuals with technical difficulties should contact InfoSnap directly at 866-752-6850. As always your child's building office staff are ready and capable of resolving most issues and can escalate issues to our district technology support team.

    What are the technical requirements to complete the online electronic enrollment forms?
    Allowing a very flexible experience, the electronic enrollment forms can be completed on a smart phone, iPad or desktop / laptop utilizing the industry standard browsers such as Microsoft Edge, Google Chrome, Firefox and Safari. Recommended browsers are Google Chrome or Mozilla Firefox.

    Why am I unable to "Submit" my forms?
    Required submission fields must be completed before the form can be submitted. When families reach the last page of both the New and Returning Student forms, any of the required submission fields that were missed will be identified.