At Durham School Services, our number one priority is the safety and security of the students we transport. We work tirelessly to ensure the peace of mind of those who have entrusted their children to us. Safety, above all, is the cornerstone on which we build upon! We are dedicated to ensuring children arrive to school safely, and on time so they can make the most of their school day…..every day.
Durham School Services has been a contracted partner of Birmingham Public Schools since the 2007/2008 school year.
Degrees and Certifications:
The General Manager for Durham School Services at Birmingham Public Schools Customer Service Center is responsible for all aspects of Transportation Services for the district. He reports to the district operations offices as well as DSS.
Mark has an extensive career background with DHL, UPS, and Fed-Ex prior to coming to work for Durham School Services at Birmingham.
Degrees and Certifications:
Eursella is the Assistant Manager for Transportation Services for Durham Schools Services at Birmingham Public Schools Customer Service Center. She is responsible for safety, training, driver reviews, and the day to day operations of transportation services.
Eursella has extensive experience as a school bus driver, trainer, and safety trainer at Durham School Services.
The Birmingham Customer Service Center is located at 2205 Holland Street, Birmingham, MI 48009. We are located at the end of Holland on the east side of Eton Street. Our offices are open from 5:45 a.m. to 5:30 p.m.
We have 238 runs on 49 buses for regular education students in grades kindergarten through 12. More than 500 non-public students are transported to 13 different facilities. We travel approximately 795,800 miles annually and perform approximately 11370 individual bus rides per day.
Additionally, we have 11 special education bus routes for approximately 125 students. These students attend 14 in-district buildings, and 12 out-of-district buildings for specific programs. These buses travel more than 225,000 miles annually. We are also work with our neighboring school districts by participating in the southeast quadrant of Oakland County for a regional transportation program. We provide transportation for Pontiac, West Bloomfield, Bloomfield, and Berkley School District special needs students who attend the same out-of-district schools as Birmingham students do. Just as in previous years we have efficient shuttle service between Seaholm and Groves high schools to accommodate the instructional needs of our students in smaller classes.
We employ 67 bus drivers and 4 paraprofessionals who work with our students every day. Our office staff is comprised of: Dispatch Supervisor, Customer Service Center Dispatcher, Safety Training Supervisor, Administrative Assistant, Office Assistant as well as our General Manager.
We employ 3 mechanics, and a Maintenance Supervisor.
Durham School Services has a comprehensive preventative maintenance program to keep our 75 bus fleet in optimum operating condition. Every year our fleet is inspected by the Michigan State Police. For the past 15 years Birmingham Public School buses have received an inspection rating of "Excellent".