What is wrong with my zoom?

Posted by Laura Garbutt on 10/22/2020


In early October the district had to increase security for students using Zoom. Student Google accounts had to be authenticated and teachers had to "Flip the Switch" to allow only authenticated accounts into their Zoom classes. Most students were successful but a handful of student accounts did not authenticate.

If you log on to Zoom with your Google account and it shows BASIC when you check your profile, you have not authenticated your account. Please email Mrs. Garbutt at: lgarbutt@birmingham.k12.mi.us for more information how to fix this issue. 

***You can also check your district Gmail. If you have received a new link to authenticate your account, please do so.